Mike Dolt Enterprises Logo Mike Dolt Enterprises

Topic: Problem with Google listing

User: Greg1707, Location: Alexandria, VA

Asked on: Monday, January 6, 2025 at 12:02 pm EST
Answered on: Thursday, March 6, 2025 at 6:59 am EST

Question: Every day I recieve multiple phone calls about my Google listing. I am curious. If I were to make some adjustments to my webpage would these calls stop?

It's understandable to be frustrated by those calls! While adjusting your webpage might reduce the number of Google listing-related spam calls, it's unlikely to eliminate them entirely. Here's a breakdown of why and what you can do

Why you're getting the calls:
Data Scraping

Scammers often scrape business information (name, address, phone number) from Google Business Profile listings and websites. They then use this information to target you with unsolicited offers.


Aggressive Marketing

Some legitimate (but often low-quality) marketing companies are extremely aggressive in their sales tactics.

Misinformation & Fear Mongering

They might try to scare you by saying your listing is inaccurate, incomplete, or about to be removed, prompting you to buy their services.


Robocalling & Automated Dialing

Modern robocalling technology makes it cheap and easy to dial thousands of numbers, regardless of the accuracy of the information.

How your webpage could (potentially) influence the number of calls



Inaccurate or Missing Contact Information

If your Google Business Profile listing has outdated or incorrect contact information (specifically your phone number) compared to your website, scammers might see this as an opportunity to "help" you fix it.

Ensuring consistency is good practice, but it won't stop them.
Lack of Website

If you don't have a website linked to your Google Business Profile, some scammers might see this as a vulnerability they can exploit.

Old or Outdated Website

An older website that looks neglected might attract more attention from marketing companies trying to sell you web design or SEO services.

Why Adjusting Your Webpage Is Unlikely to Stop All Calls



Scraping Happens Regardless

Scammers will find your information whether it's perfect or not.

Targeting is Widespread

They're dialing thousands of businesses, not just those with website issues.


The Root Cause is Unsolicited Communication

The problem is the unsolicited nature of the calls, not your website.

What You Should Do Instead (or in Addition to Webpage Adjustments)


Verify Your Google Business Profile

Log in to your Google Business Profile. Make sure all information is accurate, complete, and up-to-date. Pay close attention to your business name, address, phone number, website, and categories. Claim your business profile if you haven't already.2.

Don't Engage

The most effective strategy is to simply hang up. Don't argue, don't explain, just hang up. Engagement encourages them. Never give them any information (even confirming your business name).3.

Block the Numbers

Use your phone's blocking feature to block each number that calls.4.

Report Spam Calls

Report the calls to the Federal Trade Commission (FTC) at reportfraud.ftc.gov.5.

Consider a Call Screening App

Apps like Nomorobo or Hiya can automatically block or screen spam calls.6.

Get a Virtual Phone Number

Use a virtual phone number that forwards calls to your main number. This allows you to change the virtual number if it gets overwhelmed with spam. Google Voice is a free option.7.

Be Aware of the Scams

Familiarize yourself with the common scams related to Google Business Profile listings so you can recognize them instantly.8.

Review your security settings

Ensure you have two-factor authentication turned on to prevent anyone from taking over your google business profile.

In summary:


While keeping your website and Google Business Profile accurate and up-to-date is good practice, it's unlikely to stop all the spam calls. Focus on blocking numbers, not engaging, reporting the scams, and using call screening tools. These are the most effective strategies. Flag for review

Previous Question Next Question