Mike Dolt Enterprises Logo Mike Dolt Enterprises

Topic: Wattstopper vs. Lutron end user experience

User: rayoflight78, Location: San Francisco, CA

Asked on: Tuesday, June 10, 2025 at 2:06 pm EDT
Answered on: Tuesday, June 10, 2025 at 2:15 pm EDT

Question: Hello:Random question, my office is doing a build out on a new space, and they are trying to decide which lighting system to go with. We currently use Lutron, and find the end user experience to be fairly descent. For example, we are able to make multiple changes if needed to the lux settings for each individual office, which is important to the partners and management of the office.I guess what I am looking for is a bit of a pros and cons between the two. Like does Wattstopper allow for changes to the lux settings multiple times? Say, we set them for someone's office wants/needs, and they decide they want to change them again, are we able to do that or are they stuck at that initial setting?Basic simple things like that....if anyone could help, that would be super helpful!

Okay, let's break down the Lutron vs. Wattstopper lighting control systems, focusing on the user experience and flexibility you need for your office build-out. Given that ease of adjustment and individual office customization are key, here's a comparison

Lutron vs. Wattstopper: A Focus on User Experience and Adjustability

Lutron (General Overview) Pros



Established Reputation

Lutron is a well-known and respected brand in lighting control. They've been around a long time and have a wide range of products.

User-Friendly Interfaces

Lutron systems often have intuitive interfaces (wall panels, apps, software) that make it relatively easy for end-users and administrators to adjust lighting levels.


Flexibility & Customization

Lutron systems are typically designed for extensive customization. You can often create scenes, set schedules, and adjust individual fixture levels.

Scalability

Lutron offers solutions for small offices all the way up to large commercial buildings.


Integration

Lutron systems often integrate well with other building automation systems (HVAC, shades, etc.).

Reliability

Generally known for good reliability and support.


Cons



Cost

Lutron can be more expensive than some competitors, both in terms of initial hardware costs and ongoing maintenance/programming.


Complexity

Advanced Lutron systems (especially those with complex integration) can be complex to set up and program. You might need a certified installer.

Proprietary

Lutron systems can sometimes be more proprietary, meaning you might be locked into their ecosystem for future upgrades or expansions.

Wattstopper (General Overview)
Pros



Energy Efficiency Focus

Wattstopper is often strongly focused on energy-saving features like occupancy sensors and daylight harvesting.


Cost-Effective (Potentially)

Wattstopper can be more cost-effective than Lutron, especially for simpler installations. However, it depends on the specific products and system size.

Simplicity

Some Wattstopper systems are designed for simpler installation and configuration, which can be a plus for smaller projects.


Open Standards (Sometimes)

Wattstopper is owned by Legrand and sometimes incorporates open standards like DALI (Digital Addressable Lighting Interface), which can provide more flexibility in integrating with other systems.

Cons



User Interface (Potentially Less Intuitive)

Depending on the specific Wattstopper system, the user interface might not be as polished or intuitive as Lutron's. This is a key factor for your office.

Customization Limits (Possible)

Some Wattstopper systems, especially the more basic ones, might have limitations in terms of individual fixture control and the number of customizable scenes or settings. This is the BIGGEST area of concern for your needs.


Scalability (Dependent on System)

Scalability can be more limited than Lutron for very large and complex installations.

Integration (Can Vary)

Integration with other building systems might require more effort compared to Lutron, depending on the specific products and protocols used.

Addressing Your Specific Questions
Lux Setting Changes

This is the critical question.

Both Lutron and Wattstopper can allow for multiple changes to lux settings.
The key is to choose a system (from either brand) that's designed for individual fixture control and allows for adjustments via software or a user interface. Lutron

Lutron systems almost always allow for multiple changes to lighting levels. Their advantage is usually in the ease of doing so.


Wattstopper



You MUST verify this capability with the specific Wattstopper system you're considering.
Ask the vendor to demonstrate how you can adjust the lux levels for individual offices repeatedly after the initial setup. If they can't clearly demonstrate this, or if the interface seems clunky, it's a red flag. The more basic systems may not allow for this and require you to basically start the system over, which is problematic. Stuck at Initial Setting? No, you should not be stuck at the initial setting with either brand if you choose the right system. The point of a lighting control system is to provide flexibility.

Recommendations and Next Steps1. Specific System Research

Don't just compare "Lutron" vs. "Wattstopper" in general. Get specific model numbers for the systems being proposed by your installers. Then, research those specific systems. Look at datasheets, user manuals, and reviews.2.

User Interface Demos

Absolutely insist on getting demos of the user interfaces (both for administrators and end-users) for
both Lutron and Wattstopper systems being considered. This is the most important step. Have the vendor show you how to: Adjust the light level in a specific office. Create and modify a lighting scene (e.g., "Presentation Mode," "Evening Mode"). Set up schedules for occupancy sensors. Make changes to those settings multiple times. How easy is it to find things within the interface?3.

Ask About Scalability

If you anticipate future expansion or changes to your office layout, ask about the scalability of each system. Can you easily add more fixtures or zones?4.

Integration Questions

Ask about integration with other building systems (HVAC, shades, security). Do you have plans to integrate in the future?5.

Installation and Programming

Get a clear understanding of the installation and programming costs for each system. Will you need a certified installer?6.

Total Cost of Ownership

Consider the total cost of ownership, including initial hardware, installation, programming, and ongoing maintenance.7.

References

Ask the vendors for references from other companies that have used the systems in similar office environments.

In Summary

Lutron generally offers a more polished and user-friendly experience, with a wider range of customization options. Wattstopper can be a cost-effective option, but you need to be extremely careful to ensure that the specific system you choose provides the flexibility and individual control you require. The interface is less user-friendly and you will want to ensure you are able to make changes as needed. The most important thing is to get demos of the user interfaces and verify that you can easily adjust individual fixture levels and create custom scenes in both systems.Given your need for easy adjustability and a user-friendly experience,

Lutron is
probably* the safer choice
, but it's worth doing due diligence on specific Wattstopper systems to see if they can meet your needs at a lower cost. If the Wattstopper demo doesn't instill confidence, stick with Lutron. Flag for review

Previous Question View on the official Mike Holt Forum Next Question